Customer satisfaction survey

 

How satisfied are you with us / the services of the IT Center?

Ladies and gentlemen,

Customer satisfaction is everything when it comes to our successful partnership with you.
Therefore we are very pleased that you wish to participate in our online survey, to give us direct feedback.

Starting October 12th until November 29th 2015 we conduct our next user satisfaction survey.

Please click here to participate!

Thank you very much.


Kind regards
Your IT Center

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Results of past surveys:

Results of the user satisfaction survey of the IT-ServiceDesk from the 19.11.2014:

Results of the RZ customer satisfaction survey from the 24.06.2013:

Results of the user satisfaction survey of the RZ-ServiceDesk from the 14.03.2013:

Feedback to this survey shows that many users would like the possibility to evaluate the handling of individual queries directly. We are currently working on the technical implementation to enable this.