The Director represents the IT Center to external constituencies; his or her main mandate is to ensure sustainable, reliable, and excellent information technology services at RWTH Aachen. The Director seeks to guarantee customer-orientation and transparency in the everyday activities of the IT Center.

The Director takes on strategy and planning responsibilities, so as to make sure that the IT infrastructure at the University is continually improved. The IT Center is to fulfill its role as a partner in information technology, both university-wide and beyond.

The Director is supported by two Managing Directors who act on his behalf in his absence. The Director and the two Managing Directors constitute the Executive of the IT Center.