Contact and Opening Times

  communication channels to the IT-SD Copyright: © IT Center  

Phone, Chat or E-Mail

Monday to Thursday: 7:30am to 6pm
Friday: 7:30am to 4pm & 4 to 6pm only via email

Phone: +49 241 80 24680
Fax: +49 241 80 22981
Chat: You can our "Chat Support" this button on the bottom left of this page, in the documentation portal IT Center Help, on RWTHmoodle or in the RWTHApp.

Personal Support of the IT-ServiceDesk

IT-ServiceDesk SW23

  • Seffenter Weg 23, upper entrance
    Monday to Thursday: 7:30am to 6pm
    Friday: 7:30am to 4pm

IT-ServiceDesk SuperC

  • Templergraben 57, Foyer Info Point
    Monday: 7:30am to 6pm
    Tuesday: 7:30am to 6pm
    Wednesday: 7:30am to 6pm
    Thursday: 7:30am to 6pm
    Friday: 7:30am to 6pm

IT-ServiceDesk IT Center WW10

  • Wendlingweg 10
    Closed for the time being.

Every fourth Friday of each month all locations are closed from 8 to 10:30am!
You can reach us via mail to and via telephone.


Mobile Devices Meeting Point – TreMoGe

Service hours for students – IT Center SW23

Students can book an appointment directly via the TreMoGe calendar.

Monday: 9:30am to 1pm
Tuesday: 1 to 4 pm
Wednesday: closed
Thursday: 9:30am to 12:30pm
Friday: 12:30pm to 4pm

Service hours for employees – independent of location

Employees can simply drop by without an appointment during general business hours.