Contact and Opening Hours

  communication channels to the IT-SD Copyright: © IT Center  

The Following Availability Times Apply From February 5, 2024:

Phone, Chat or E-Mail

Monday to Thursday: 8am to 5pm
Friday: 8am to 4pm

E-Mail:
Phone: +49 241 80 24680
Fax: +49 241 80 22981
Chat: You can our "Chat Support" this button on the bottom left of this page, in the documentation portal IT Center Help and on RWTHmoodle.

Personal Support of the IT-ServiceDesk

IT-ServiceDesk SW23

  • Seffenter Weg 23, upper entrance
    Monday to Thursday: 8am to 5pm
    Friday: 8am to 4pm

IT-ServiceDesk SuperC

  • Templergraben 57, Foyer Info Point
    Monday to Thursday: 8am to 5pm
    Friday: 8am to 4pm

IT-ServiceDesk IT Center WW10

  • Wendlingweg 10
    Closed for the time being.
 

Every fourth Friday of each month all locations are closed from 8 to 10:30am!
You can reach us via mail to and via telephone.

 

Mobile Devices Meeting Point – TreMoGe

Service hours for students – IT Center SW23

Students can book an appointment directly via the TreMoGe calendar.

Monday: 9:30am to 1pm
Tuesday: 1 to 4 pm
Wednesday: closed
Thursday: 9:30am to 12:30pm
Friday: 12:30pm to 4pm

Service hours for employees – independent of location

Employees can simply drop by without an appointment during general business hours.