Since June 1, 2025, the SOC team (Security Operation Center) at the IT Center has been available on call. This means that the SOC team is available around the clock if needed and can respond promptly to potential threats even outside regular working hours.
Advice and Support
If you have any general questions about IT security, please contact the IT Service Desk.
In addition the IT Center's SOC team provides technical support in responding to security incidents and threats, as well as prevention measures and security strategies.
Emergency Contact
In the event of urgent IT security incidents, please contact the contact address or call the SOC team on +49 241 80-29505.
If you are unsure whether this is a security incident, please contact your IT network contact person at your institution or the IT Service Desk.
Further information on the SOC can be found on our website and on our documentation portal IT Center Help.